Privacy Policy

 

Privacy Policy
Effective Date: 05-04-2024

At JayGems (“we”, “our”, or “us”), accessible from jaygems.in, your privacy is one of our top priorities. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our site.

1. Information We Collect

We may collect the following types of personal information from you:

  • Personal Identifiable Information: Name, email address, phone number, billing/shipping address, etc.

  • Payment Information: Payment card details (processed securely via third-party payment gateways such as Razorpay, PayU, etc. – we do not store any card details on our servers).

  • Technical Data: IP address, browser type, operating system, pages visited, referring URLs, and other usage data collected via cookies and analytics tools (e.g., Google Analytics).

  • Account Details: Username, order history, preferences if you create an account on our site.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about orders, support, and promotions

  • Improve and personalize your experience on our website

  • Detect and prevent fraud, unauthorized access, or illegal activities

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share it with:

  • Trusted service providers who help us operate the website and process transactions (e.g., shipping companies, payment gateways)

  • Legal authorities, if required to comply with applicable laws or respond to valid legal requests

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You can control or disable cookies through your browser settings.

5. Payment Security

We use secure third-party payment gateways for all transactions. All sensitive payment information (like credit/debit card details) is encrypted and processed directly by the gateway provider. JayGems.in does not store or access your full payment information.

6. Data Security

We implement appropriate technical and organizational security measures to safeguard your data. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

  • Access and update your personal information

  • Request deletion of your data (subject to legal or operational obligations)

  • Opt-out of promotional communications at any time

8. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with a new effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 Email: info@jaygems.in
📞 Phone: +919081400760