Terms & Conditions

 

Terms & Conditions
Effective Date: 05-04-2025

Welcome to jaygems.in. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from our platform. By accessing or using the website, you agree to be bound by these Terms.

1. Use of Website

  • You must be at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

  • You agree not to misuse the website or its content.

  • We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

2. Products & Orders

  • All products displayed on jaygems.in are subject to availability.

  • Product images are for illustrative purposes and may differ slightly from the actual product.

  • Prices are listed in INR (₹) and may change without notice.

  • Once an order is placed, you will receive an order confirmation via email or SMS. We reserve the right to cancel or refuse any order due to pricing errors, product unavailability, or suspected fraud.

3. Payments

  • We accept secure online payments through trusted third-party payment gateways (e.g., Razorpay, PayU, etc.).

  • All payments must be made in full before the order is processed.

  • We do not store any of your payment card details on our servers.

4. Shipping & Delivery

  • Delivery timelines are estimated and may vary based on location and courier partner.

  • Shipping charges (if any) will be mentioned at checkout.

  • We are not responsible for delays caused by third-party shipping providers.

5. Returns & Refunds

  • Please refer to our Return & Refund Policy for details on eligible returns and refund timelines.

  • Products must be returned unused and in original packaging to qualify for a return.

  • Refunds (if applicable) will be processed to the original payment method or as store credit.

6. User Accounts

  • You are responsible for maintaining the confidentiality of your account login details.

  • All activities under your account are your responsibility.

  • We reserve the right to suspend or terminate any account for suspicious or abusive behavior.

7. Intellectual Property

  • All content on jaygems.in, including logos, designs, text, images, and graphics, is the property of JayGems and protected under applicable copyright laws.

  • You may not copy, reproduce, or use any part of the website without written permission.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our site or products.

  • In case of any dispute, our total liability will not exceed the amount paid for the product.

9. Governing Law

  • These Terms are governed by and interpreted in accordance with the laws of India.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Updated terms will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us:

📧 Email: info@jaygems.in
📞 Phone: +919081400760